Frequently Asked Questions
(FAQs)

A Certificate of Indigency is an official document issued by the barangay that certifies a resident as a person with low or insufficient income. It is commonly used for scholarship applications, medical assistance, or other government aid programs.

1. Go to the Request Indigency page on our website.
2. Fill out all the required information in the form.
3. Upload any supporting documents (if applicable).
4. Submit your request and wait for the confirmation message.

Go to the Track Status page and enter your Reference Number. You’ll be able to see if your request is Pending, Approved, or Ready for Pickup.

Processing usually takes around 1 to 3 working days, depending on the number of requests being handled by the barangay.

The request is generally free of charge, but some barangays may require a minimal processing fee depending on local policies.

If you made a mistake, please do not submit another request. Contact the barangay staff through the website’s contact form or official email to correct your information.

Yes, you need to personally visit the barangay office to claim the printed copy of your certificate. Make sure your request is already approved before going to avoid delays.

If it has been several days since your request was approved and you still haven’t received your certificate, please contact the barangay office for follow-up.

Go to the FAQs Page of our website to see important notices before and after requesting your certificate.

You may contact us through the website’s contact form or visit the barangay office directly for further assistance and inquiries.